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Check for connectivity: Make sure the printer is properly connected to the network, and ensure that both the printer and your computer are connected to the same network.
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Power cycle: Turn off the printer and unplug it from the power source, wait for a minute and then plug it back in and turn it on.
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Update drivers: Check if there are any updated drivers available for your printer and install them.
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Restart print spooler: On Windows, open the Services.msc from run app and find the Print Spooler service. Right-click and select Restart.
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Clear the print queue: On Windows, open the Devices and Printers Control Panel and right-click on the printer in question. Select "See what's printing" and then "Printer." From the Printer menu, select "Cancel all documents."
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Basic Printer Troubleshooting
If these steps don't resolve the issue, you may need to consult the IT Support Team by creating ticket on https://service.techmonarch.com
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