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Basic Outlook Troubleshooting

  1. Connectivity issues: Ensure that you have a stable internet connection and try restarting the outlook application.

  2. Email not sending: Check your account's settings and make sure it is properly configured. Also, ensure that the recipient's email address is correct and not blocked by your email provider. For deep digging contact your IT Support Team.

  3. Email not receiving: Check your account's inbox and spam/junk folder. Make sure your email filters and rules are set up correctly. Also check by sending a test mail by yourself.

  4. Email deleted accidentally: Check the deleted items folder. If the item is not there, try searching for it using advanced search options.

  5. Attachment not opening: Check the file type and version, and make sure you have the required software to open it. Also make sure that it is a safe content which you are tying to open.

  6. Slow performance: Try disabling any add-ins, clearing cache, and repairing the application installation. 


If these steps don't resolve the issue, you may need to consult the IT Support Team by creating ticket on https://service.techmonarch.com

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